Refund policy

Our goal is for you to love your order and strive for 100% satisfaction guarantee. Please contact us if something isn’t right.

✅ Incorrect, damaged, or defective items are eligible for a full refund.
✅ Refund requests must be made within 30 days of the purchase date.

✅ Item must be unused and returned in its original condition.

 

📸 Simply send us a clear photo of the product and the issue. For refund inquiries, please contact us at hello@lulibi.com

🚫 Non-Returnable Items:

❌ Wrong size ordered
❌ Change of mind
❌ Personalized/custom designs (unless defective)

This refund policy is subject to change at any time and without notice.