Returns
Our goal is for you to love your order and strive for 100% satisfaction guarantee. Please contact us if something isn’t right.
✅ Incorrect, damaged, or defective items are eligible for a full refund.
✅ Refund requests must be made within 30 days of the purchase date.
✅ Item must be unused and returned in its original condition.
📸 Simply send us a clear photo of the product and the issue. For refund inquiries, please contact us at support@lulibi.com
🚫 Non-Returnable Items
❌ Wrong size ordered
❌ Change of mind
❌ Personalized/custom designs (unless defective)
This refund policy is subject to change at any time and without notice.